A profile that keeps context
Level, stay history, preferences and staff notes in one place, visible to whoever is on shift.
Guest Club · Rewards
Balance
2,320
points
Reward confirmed at the front desk
Breakfast for two
500 points
Recognition
Guests are recognised before arrival
Benefits that feel personal
Early check-in, a welcome drink, a favourite room type, attached to a level rather than to somebody's goodwill.
No plastic, no points theatre
A quiet digital card, not a supermarket loyalty scheme. You choose the language your brand uses.
Economics
Commission weighs heaviest on small properties
With 12 to 30 rooms, every commissioned booking is a meaningful share of the month. Shifting a handful of stays direct changes the season.
Few guests, high value
You do not need thousands of members. Two hundred people who return every year is a different business.
Shoulder-season control
A targeted offer to known members fills quiet weeks without publishing a discount to the whole market.
Effort
Simple enough for owner-operators
Setup in one sitting
Six questions, no consultant, no implementation project.
No daily admin
Points post themselves. The only recurring task is reading one dashboard when you feel like it.
Nothing new for reception
The front desk keeps working exactly in RoomRack.