One balance across the collection
The guest stops thinking about 'that villa' and starts thinking about your collection.
Guest Club · Villa collection
Shared wallet
2,320
points · same guest everywhere
GoldStays here: 2
Villa Thalassa
- Repeat rate
- 42%
- Direct share
- 71%
Shared wallet
Points earned in one house, spent in another
Cross-selling without a sales team
The reward catalogue is the introduction to the houses they haven't tried.
Groups and repeat parties
The same family books every year with a different party size. One profile keeps the history together.
Multiple villas
Different houses, one programme
Per-property earn rules
A €1,200 week and a €280 night can earn at rates that make commercial sense for each house.
Add houses as you sign them
New villas join the existing club instead of starting from zero.
Owner-level clarity
See which houses generate members and which only ever host strangers.
Simplicity
For small teams with no front desk
No check-in counter required
Everything the guest needs lives on their phone, sent as a link.
Long gaps between stays
Vacation rental guests return annually, not monthly. Automations keep the relationship warm without you writing emails.
Seasonal reality
A quiet October is when a targeted offer to last summer's guests actually pays.